We have added more designs to the site and new ones will be added over the next two weeks. Check back often.

Returns and refunds


Returns & Refunds


Because our apparel is made to order specifically for each customer, we do not accept returns or exchanges for changes of mind, incorrect size selection, or ordering the wrong color or design.


Please review your order carefully before completing your purchase.


Damaged, Defective, or Incorrect Items


We want you to receive exactly what you ordered. If your item arrives:




  • Damaged


  • Defective


  • Incorrect


  • Or significantly different from what you ordered


please contact us within 7 days of delivery at bayoucreekoutfitters@gmail.com.


Please include your order number and clear photos of the item and the issue. We'll review the situation and, if the issue is due to an error on our part or a manufacturing defect, we'll make it right with a replacement or refund.


Incorrect Shipping Address


Customers are responsible for providing a complete and accurate shipping address at checkout. Orders shipped to an incorrect address provided by the customer are not eligible for a refund.


If the package is returned to us, we may be able to reship it at the customer's expense.


Cancellations


Because our products are made to order, orders may only be cancelled before production begins. Once production has started, the order cannot be cancelled.


Refunds


Approved refunds will be issued to the original payment method. Please allow your payment provider several business days to process the refund after it has been issued.


Questions?


We're a small business, and we're here to help. If something isn't right with your order, please reach out before assuming there's nothing we can do. We'll do our best to make it right.


Bayou Creek Outfitters

info@bayoucreekoutfitters.shop


Thank you for supporting our small business.